PBS: portal to see the call log, invoices & manage your pbx

Pbs is our interface for account management. From this portal you can see the call log, pay & download invoices and make configurations on your line or pbx.

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  1. Change sip line password Tutorial to change the password of the SIP line and create one that is more familiar or to prevent others from using your Hivoox telephone line. Log in to your PBS account (https://pbs.hivoox.com:8444/) Then click on IP CENTREX / TELEPHONE LINES Choose the SIP user (8xxxxxxxx) you want to ...
  2. Recharge my account Tutorial to recharge your Hivoox account, pay your bills, make phone calls or pay bills for other Hivoox Telecom users. Log in to your PBS account https://pbs.hivoox.com:8444/ Then click on BILLING INFORMATION In the menus on the left, click on MAKE A PAYMENT. Enter the amount you wish to ...
  3. Edit information on PBS Change your billing and contact information in PBS so that it appears correctly on the service invoice. Also add your VAT number. To change your billing information, you must: Login to your PBS account (https://pbs.hivoox.com:8444/) Then click on MY PROFILE In GENERAL, you can correct or ...
  4. Find the list of SIP accounts To see the list of your SIP accounts and configure them, you must enter your PBS account and follow the instructions in this tutorial. Login to your PBS account, Then click on IP CENTREX, Then on TELEPHONE LINES, You will see a list of your SIP accounts and you can click on the CONFIGURATION ...
  5. View detailed call logs This tutorial will help you view your call log according to the selected dates. You can view in detail the calls, the payments, the bonuses, etc. Enter your PBS account, click BILLING INFORMATION, In the menu that opens to the left, click on TRANSACTION, Indicate the desired dates, In ...

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